Hardscape Warranty

Backwoods Landscaping would like to thank you for choosing us as your preferred hardscape installer. Your hardscape comes with a 3 year limited warranty on all labor and a limited lifetime  warranty on the blocks and pavers themselves.  


Materials

Backwoods Landscaping primarily works with the following manufacturers of precast concrete material: Genest, Unilock, and Techo Bloc.  These manufacturers of hardscape products (i.e. concrete pavers and wall block) carry their own lifetime warranties which may vary from one to another.  These lifetime warranties apply to the precast block or paver specifically. The specifics of the product warranty can be confirmed with the selected product manufacturer. Replacement labor is not included after our 3 year limited warranty expires and no guarantee of color matching can be made.


Installation 

From the date of installation, Backwoods Landscaping guarantees your hardscape installation from settlement of pavers and walls, and from separation of wall units for a 3 year period under normal wear for which the installation was designed.  For example, walkways or patios are designed and installed for pedestrian use only,  if vehicles or equipment are driven over a walkway or patio causing settling or damage of pavers, Backwoods Landscaping will not be held accountable for damage from these actions. 


Extreme circumstances (including but not limited to fire, vehicular accidents, excessive flooding, excessive freezing, pest or animal undermining, use of rock salt / ice melt or stains) causing damage or discoloring to the work installed by Backwoods Landscaping are not covered under this or any other Backwoods Landscaping warranty.  


This warranty does not apply to efflorescence. Efflorescence is a naturally occurring process in all concrete products that sometimes appears in the form of a white powdery film on the pavement surface. It does not compromise the functionality or the structural integrity of the product. Although efflorescence cannot be prevented, it can be cleaned with an efflorescence cleaner. Backwoods Landscaping accepts no responsibility or liability for this condition. 


The client should promptly notify Backwoods Landscaping of the specific item or items of concern in order to appropriately request this warranty.  Backwoods Landscaping shall respond to such warranty requests within a reasonable amount of time. Any emergency requests will be given immediate attention.  If Backwoods Landscaping finds in its reasonable judgment that the item or items requiring attention are covered by this warranty, it will promptly proceed to repair and/or replace the defective materials or workmanship, at its sole cost and expense, except to the extent it finds that such repairs have been made necessary by the negligence or intentional misconduct of the owner, or any party or parties associated with owner.


This warranty shall be void and will not apply to any materials which were originally installed by Backwoods Landscaping, then subsequently damaged, repaired, adjusted, moved or modified by an individual or entity other than Backwoods Landscaping or its authorized representative. 


Replacements and/or repairs furnished under this warranty shall not carry a new warranty, but shall carry only the unexpired portion of the original warranty provided.


No  person is authorized to make any warranties other than those described above or to extend the duration of any warranties beyond the time period described above. 


 All materials must be purchased by Backwoods Landscaping for this warranty to be valid. 


Backwoods Landscaping does not offer a warranty on repairs to another company's craftsmanship. We recommend starting over if a failure has occurred.


Your invoice is your warranty card.  
 

Plants Material Warranty

  

Your new plant material installed by Backwoods Landscaping comes with an End of Season warranty. 


This means your new plant material that we have installed is covered from the date of installation until the End of the Season (first frost) in which they were installed. 


In the event that your plant material needs replacement within the warranty period Backwoods Landscaping will offer a replacement at no cost to the homeowner with the plant material of like variety and not to exceed the value of plant, one time only, provided that the account is paid in full per terms of the agreement. There will be no refunds of money.


Upon installation, it is then the responsibility of the homeowner to supply sufficient water and fertilizer (as needed) during their growing season (May to October) to keep them healthy. 


Backwoods Landscaping assumes no responsibility for replacement of plant material killed or damaged by the lack of water, frost, animals, pests, insect infestation, abnormal weather conditions, other conditions beyond our control  or “ACTS OF GOD”, nor will we replace plants experiencing “seasonal die-back”, when pruning and proper care will restore them to health. 


When installing new plants there is always a chance of transplant shock. Plants are meant to stay in one spot. As us humans move them from the nursery to there new home, it stresses them out no matter how careful we are in the moving process of the plant material. Transplant shock may look like your plant is dying. Please give your plants at least 4 weeks to recover.


Backwoods Landscaping cannot warranty against weed growth in mulch or loam / compost, due to the germination of dormant seeds prevalent in the soil. 


This warranty shall be void and will not apply to any plant material which were originally installed by Backwoods Landscaping, then subsequently  damaged, repaired, adjusted, moved or modified by an individual or entity other than Backwoods Landscaping or its authorized representative .


Replacements and/or repairs furnished under this warranty shall not carry a new warranty, but shall carry only the unexpired portion of the original warranty provided. No person is authorized to make any warranties other than those described above or to extend the duration of any warranties beyond the time period described above.  


There is no warranty for any transplanted plant material.


All materials must be purchased by Backwoods Landscaping for this warranty to be valid.